Contact Us

Regardless of your energy needs or where you're located in the USA, Shell Energy representatives are happy to help, so reach out to the team today.

Need help with retail power billing or customer service in the USA?

If you have questions or need assistance in the USA, please fill out the short form below. A USA Shell Energy representative will be in touch.

Email
AtYourService@shellenergy.com

Phone
833-SHELL-BU (833-743-5528)
Customer Service Hours: 8AM – 5PM CST M- F

Media Inquiries
Shell Media Line, U.S.
832-33-SHELL (832-337-4355)

Submit an inquiry here:
https://www.shell.us/media.html