English
Skip to main content
Log In
833-743-5546
About Us
For Your Home
For Your Business
Energy Explained
FAQ
My Energy Hub
Skip to main content
Home
FAQ
Home
Make the Switch
Get all the electricity you need for your home with none of the hassle. Plus, we offer 100% Renewable Electricity Plans as standard, so you can help the planet, simply by paying your bills.
Zip Code
Promo Code
Find Your Plan
Customer Login
Quick Help
Report an outage
Make a payment
Update profile
Shop plans
Choose a topic
Bills and Payments
Invoices, Amount due, Payment methods, Outstanding balance
My Energy Hub
Pay Bill, AutoPay, Renew, Transfer Service, Cancel Service
Products and Services
Sign up, Fees, Fixed rate, Deposit, Enroll
Enrolling for Service
Electricity Service, Sign up, Rates and Plans, Switch, Deposit, SSN
Outages
Power Outages, TDSP, Contact Info
Popular Topics
How do I pay my bill?
I have not received an invoice, what can I do?
Does Shell Energy offer payment arrangements if I need more time to pay my bill?
Why did I receive a Disconnection Notice?
Does Shell Energy offer budget billing?
Report an outage
Get started on your enrollment today.
Zip Code
Promo Code
Find Your Plan