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Thank you for contacting us. We are available during regular business hours but are experiencing higher than normal call volumes due to significant storm activity. Please note that self-service options are still available via HappyToHelp@shellenergy.com. If you wish to contact your utility, click on Report an outage.
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Texas electricity

As a company headquartered in Texas, we're no stranger to the local energy market. Our renewable electricity plans are designed to make it easy for every Texan to choose the plan that's right for them. It's simple to switch and 100% renewable.
Centerpoint Energy
Oncor
Texas-New Mexico Power
AEP Texas North
AEP Texas Central